Stephanie Hayes's blog

We have been working with one of our clients for over a year now, helping them execute on their vision for engagement with their more important stakeholder groups.

Leadership in Micro Process Improvement

by Stephanie Hayes, MBA

I recently read this article posted by Abbey Carpenter, describing the need for a specific set of characteristics in leadership in order to make a process improvement exercise viable and successful.Ms. Carpenter describes a number of process improvement methodologies, including Six Sigma and TQM, but I think the resounding message is that any proc...

The Change Formula – Start at the Top?

by Stephanie Hayes, MBA

Most of the work I do involves business transformation, which inevitably involves change. For many, it’s their kryptonite. Whether or not they recognise the value of, and even participate in the events leading to the change, when the rubber hits the road, more often than not change is stalled due to one (or more) of the following conditions:

Collaborate is an Action Word

by Stephanie Hayes, MBA

Collaborate.

Learning How to Learn.

by Stephanie Hayes, MBA

There was a recent post highlighted on GovLoop entitled “You’re So Dumb!”: The Next Generation” by Bill Brantley, which focuses on th

Is this working for you?

by Stephanie Hayes, MBA

The Case for the Punctuated Worker My typical work day may look like this:

New Workforce Tools - An Easy Strategy for Going Green

by Stephanie Hayes, MBA

There's alot of excitement out there right now about "going green". With global worries such as carbon emissions, depletion of natural resources, and rapidly accelerating natural distasters, the business community has emerged as a potentially significant player in the race to make our planet healthy again.

IT Needs A Home That Fits

by Stephanie Hayes, MBA

I've seen many different organisational structures over the last ten years, from one end of the spectrum to the other. Resoundingly, IT has always struggled to find a home. Most typically, it ends up in the operational "catch-all" department but I've seen some pretty amusing configurations. I've seen IT reporting into Human Re...

An Outside Job?

by Stephanie Hayes, MBA

In my experience working with IT organisations that are on a path of growth, I have encountered many more who struggle to build all skills in house than those who try to find the right blend of internal and external resources to complement their business priorities. This scramble to be all things to the organisation seems often to come from an over...

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