Recent Thought Archives

Our team of consultants, analysts and researchers are considered thought leaders in the area of the "Connected Business". Whether a quick thought, a multi-part series or even a published article, we aggregate their thinking here for your benefit.

IT Needs A Home That Fits

by Stephanie Hayes, MBA

I've seen many different organisational structures over the last ten years, from one end of the spectrum to the other. Resoundingly, IT has always struggled to find a home. Most typically, it ends up in the operational "catch-all" department but I've seen some pretty amusing configurations. I've seen IT reporting into Human Re...

The Hidden Costs of Inefficiency

by Sergio Del Piccolo

There are literally hundreds of processes that we as employees partake in every day as part of our doing our job. These can vary from requesting vacation time, asset tracking, dealing with customer queries or copying information from one system to another, to name just a few. How we do each of these processes varies substantially from one organisat...

The Myth behind Release Management

by Daniel Gocsman

From my past experiences, Release Management is not always a very popular subject in your typical IT department. Either it is something that was shelved for awhile or there is no formal Release Management plan in place. In contrast, I found that a lot of organisations do have some form of Change Management (often called something else) in place and...

An Outside Job?

by Stephanie Hayes, MBA

In my experience working with IT organisations that are on a path of growth, I have encountered many more who struggle to build all skills in house than those who try to find the right blend of internal and external resources to complement their business priorities. This scramble to be all things to the organisation seems often to come from an over...

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