Regardless of when and how the current economic “contraction” reverses itself, I think we can agree that the face of business as we know it is going to change… at least I’m hoping it does. I remember in the late 90’s, when I was an analyst for a venture capital firm, the number of “pimply-faced" self-styled entrepreneurs that woul...

I recently read this article posted by Abbey Carpenter, describing the need for a specific set of characteristics in leadership in order to make a process improvement exercise viable and successful.Ms. Carpenter describes a number of process improvement methodologies, including Six Sigma and TQM, but I think the resounding message is that any proc...