Stephanie Hayes, MBA's Recent Thoughts

The Engagement Playbook

Stephanie Hayes — Sun, 29 Jan 2012 23:45:37 -0800

We have been working with one of our clients for over a year now, helping them execute on their vision for engagement with their more important stakeholder groups.

Leadership in Micro Process Improvement

Stephanie Hayes — Mon, 11 Jul 2011 09:12:00 -0700

I recently read this article posted by Abbey Carpenter, describing the need for a specific set of characteristics in leadership in order to make a process improvement exercise viable and successful.

Ms. Carpenter describes a number of process improvement methodologies, including Six Sigma and TQM, but I think the resounding message is that any process improvement exercise will benefit from the same characteristics.

The Change Formula – Start at the Top?

Stephanie Hayes — Sun, 16 Jan 2011 00:00:00 -0800

Most of the work I do involves business transformation, which inevitably involves change. For many, it’s their kryptonite. Whether or not they recognise the value of, and even participate in the events leading to the change, when the rubber hits the road, more often than not change is stalled due to one (or more) of the following conditions:

Collaborate is an Action Word

Stephanie Hayes — Tue, 23 Nov 2010 06:26:58 -0800

Collaborate.

Learning How to Learn.

Stephanie Hayes — Tue, 12 Oct 2010 07:30:23 -0700

There was a recent post highlighted on GovLoop entitled “You’re So Dumb!”: The Next Generation” by Bill Brantley, which focuses on th

Is this working for you?

Stephanie Hayes — Thu, 05 Mar 2009 21:46:37 -0800

The Case for the Punctuated Worker

My typical work day may look like this:

New Workforce Tools - An Easy Strategy for Going Green

Stephanie Hayes — Fri, 12 Sep 2008 12:26:45 -0700

There's alot of excitement out there right now about "going green". With global worries such as carbon emissions, depletion of natural resources, and rapidly accelerating natural distasters, the business community has emerged as a potentially significant player in the race to make our planet healthy again.

IT Needs A Home That Fits

Stephanie Hayes — Wed, 30 Apr 2008 23:12:49 -0700

I've seen many different organisational structures over the last ten years, from one end of the spectrum to the other. Resoundingly, IT has always struggled to find a home. Most typically, it ends up in the operational "catch-all" department but I've seen some pretty amusing configurations. I've seen IT reporting into Human Resources, and also as part of the Marketing department.

An Outside Job?

Stephanie Hayes — Tue, 22 Apr 2008 23:22:43 -0700

In my experience working with IT organisations that are on a path of growth, I have encountered many more who struggle to build all skills in house than those who try to find the right blend of internal and external resources to complement their business priorities. This scramble to be all things to the organisation seems often to come from an overwhelming shortage of well-conceived plans for growth, which in itself is the result of a gap between business capabilities and IT strategy.